Data is collected either from Call details provided by our Customers or through other written communication to RBC Logistics Limited. This information is only collected when specifically supplied by the Customer.
Some of this information may be personal (information that can be used to identify an individual such as their full name, address, email or phone number) RBC Logistics Limited does not collect sensitive personal data (such as details of race, religion, health etc).
Personal information is not normally gathered without it being actively provided. In some instances, by visiting RBC Logistics Limited’s web site, mail addresses may be recorded without their having been actively provided.
Individual personal details will not be passed on to any third party without the individual’s consent. The data we collect will only be used for the purpose of fulfilling our service obligations. Where this entails passing details to a third party we require them to be bound by this policy. Data may also be retained as a record of the service and for reporting purposes. Staff at RBC Logistics Limited and at our direct Customers may have access to this data but it will not be disclosed to other third parties.
The only other circumstance in which data would be disclosed without the individual’s permission would be if we were required to do so by law or government regulation.