We can provide a variety of service offerings from our UK Technical Field service team, covering a vast array of equipment models across a wide sector of industries.
Reactive and Preventive Resolutions
Our Technical Field Service
Our engineers are trained to the highest standard, and renowned for their wealth of experience and depth of expertise.
- Nationwide cover
- 7-day cover as standard for reactive calls
- Installation, commissioning, preventative maintenance, and service
- Refurbishment and remanufacture
- PSSR servicing
- Site surveys
- On site customer training
- Company-employed field engineers
- Telephone help desk support for minor issue resolution
- In-house parts centre
- Service tailored to individual client needs
- Fully-inclusive contracts, fixed-price calls, or PAYG
Our Engineers work with hand-held tablets to follow specific work flows. This process is entirely configurable inline with customers requirements.
Our system is completely live for tracking and data analysis — displaying times, equipment details, historical events, parts used, fault and resolution diagnosis, along with many more options and, of course, all shared with our customers.