29.11.2022

Technical Field Service Agreements Launched

Technical Field Service Agreements are now available, offering a wide range of services from our Field Service Engineers.

Not only do you have access to all our UK Technical Field Service Engineers, you can now spread the cost of call outs and preventative maintenance by signing up to one of our Technical Field Service Agreements and easing cashflow for your business.
 
Our exceptionally reliable and fully trained engineers will have your equipment back in operation in no time.

Vending, Coffee and Refrigeration Equipment

Easy, Flexible Agreements

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Pick the service solution you need

Choose which machines from your operation you would like to have technical field service cover on.

Include warranty machines or out of warranty machines.

Don’t worry, if we visit a machine and you do need parts, we will let you know and get them fitted.

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How long do you need the agreement for?

We can provide cover from 1 to 5 years; just pick the start date you need the cover to commence.

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We will work out a payment plan

Each machine on the agreement will be calculated based on the service level you need.

Spread the costs to ease cashflow in your business.

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Sign up – Set up

Our Technical Field Service advisors will set up your machines onto our system to ensure everything is covered, with full traceability.

Our Full Technical Field Service Solution

  • Next Day Response
  • Reactive Call Outs
  • Site Surveys
  • Maintenance Agreements
  • Configuration Checks
  • Parts Supplied
  • On Site Training
  • Average 96% First Time Fix
  • Installations
  • Preventative Maintenance
  • Pay As You Go
  • Technical Upgrades
  • Projects
  • Help Desk Support